It’s not enough to tell CEOs what to think. They best manage their expectations of IT through processing three critical areas.

You will run into CEOs who do not have right expectations. They will run over you if you don’t know how to manage their expectations. How do you lead CEOs who have unrealistic expectations of IT while remaining an integral team player?

You can’t do it all, at least not in the timeframe others want you to do it in. There is a better answer than citing backlog - one that educates as well as protects you and your team.

You led well in a year of the unforeseen. 2024 calls for one area of growth that must be your most intentional.

Do CIOs drive growth? No and yes. And where it is a yes, they focus on six critical areas.

CFOs are in a tough, yet strategic position. Working with them is work; and it should be. How to work with them so that they are a Go rather than a No is a three-stop journey that you lead.