The answer to talent gaps, backlogs and shadow IT is Citizen Development. It’s not a fad, it’s a movement, and one you must lead and shape to resolve challenges you still face and will face more of in years ahead.

We need more women in technology leadership roles because of the strength that comes from how they have been shaped and what they have overcome.

For years now, we have debated to whom the CIO should report. The options are few, but it doesn’t matter. The question was wrong. Fix the question, and the answer is obvious.

Crisis and remote work endanger all the security precautions you have in place. Your employees are your best line of defense. Teach them to give PAUSE and implement these 5 daily but effective practices.

Adoption of technology is now in the fabric of how you operate. Best practices of leveraging technology require a shift: strategic initiative, high-impact outcomes, implementation wisdom, financial justification and training completeness.

Trust is triggered by four trustworthy characteristics. Not any one of these is a magic bucket that, once filled, requires the trust of another. Each one of these is a signal, for reasons you cannot predict, to another’s mind and emotion that they can grant something of their self to you.