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Industry Articles

Why Ineffective Communication Is Failing CIOs

Most CIOs assess themselves as effective communicators. The real problem is a pattern of hedging, driven by fear of judgment, that trains the C-suite to route authority elsewhere. Communication efficacy measures whether the communication produced the outcome it was intended to produce, and on that standard, most CIOs are underperforming without knowing it.
Scott Smeester
February 23, 2026
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When CIOs Outsource Authority (And Why It Backfires)

CIOs who cite analyst recommendations in board settings believe they are adding rigor. Boards hear something different: the CIO lacks conviction. This article reframes analyst dependence as a decision-rights problem and provides a framework for reclaiming authority without abandoning external inputs.
Scott Smeester
February 3, 2026
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Budget Defense For CIOs... Framing That Secures Buy-In

CIOs lose budget battles when they frame requests in technical terms that executives must translate on their own. This article presents three reframing levers, risk mitigation, competitive positioning, and operational leverage, that align IT investments with executive evaluation criteria. The discipline of framing determines approval more than the merit of the investment itself.
Scott Smeester
January 27, 2026
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Leadership Blogs

The One Question That Determines Your CIO Leverage: Are You Setting The Pace Or Settling In Place?

CIOs who leverage their leadership embrace five pace-setting qualities: They are opportunity-focused, certain enough, influence minded, network established and resource savvy.

Scott Smeester

April 13, 2022

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How CIOs and CEOs Navigate The Hype And The Hope Of Citizen Development, Part 2

The answer to talent gaps, backlogs and shadow IT is Citizen Development. It’s not a fad, it’s a movement, and one you must lead and shape to resolve challenges you still face and will face more of in years ahead.

Scott Smeester

April 7, 2022

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How CIOs And CEOs Navigate The Hype And Hope Of Citizen Development, Part 1

CIOs and CEOs need a cohesive strategy to counter the technology talent gap, backlog and shadow IT. Citizen Development is the framework that will get it done.

Scott Smeester

March 31, 2022

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