The learning for you and your team with Generative AI is accelerated by four interactive practices with LLMs.

Generative AI is only exceptional if used exceptionally. Our normal approach to problem solving won’t move AI past average. For better results, keep AI weird.

Leadership is more than knowing and showing the way. It’s sharing in the way.

Good AI policies are easy to get your hands on and modify. Good adoption of those policies is a different matter. It's not in the policy, it's in the presentation.

Sometimes good initiatives stall. That might be the case with you and generative AI. Don’t let your interest get distracted. Use this checklist to open incredible opportunities for you and your team.

Large Language Models are just that - large. Like much of our work with others, LLMs require a bit of mentoring and coaching. To draw out the best it has to give, we have to train it to think like the rest of our team thinks.

Billions of dollars are being invested in generative AI. People see its power. They also feel the responsibility that comes with it. CIOs know that they can’t hold it back and they can’t rush it forward. Mostly, they can’t have their company ignore it. Let the investments others are making be a credible witness to your argumentation.

CIOs are in a unique position to lead the most critical conversations businesses now face in the wake of global AI. Three discussions - the philosophical, the practical and the positional are essential.

An effective CIO shows us ways to invest in ourselves and dig deep the well of our identity, capacity and destiny.

The answer to talent gaps, backlogs and shadow IT is Citizen Development. It’s not a fad, it’s a movement, and one you must lead and shape to resolve challenges you still face and will face more of in years ahead.

CIOs and CEOs need a cohesive strategy to counter the technology talent gap, backlog and shadow IT. Citizen Development is the framework that will get it done.

The pandemic has led to unusual work environments and hours. Flexibility is the name of the game. Paid time off is given for expected work. But what are CIOs doing today to compensate for the unexpected, for the additional hours required of the salaried. It’s becoming an issue, and here are how your peers are heading it off at the pass.

The CIO can put their attention in a number of different places. Focusing on bringing value to your marketing team and the customer experience is the first place to look.

Not everyone approaches responsible use of technology like IT does. The CIO overcomes irresponsible use by approaching the challenge from the inside-out, from what they can do to what they must get others to do for them.

CIOs don’t need to understand the inner workings of data analytics, but they do need to see the value in it. But beyond that, it is not about the data but the decisions, which means CIOs need to approach data analytics not as a center, but as communities.

There are no ends of opinions and conflicting reports about remote and hybrid work. Use this checklist to help you form your own strategy.

The single most defining attribute of a CIO is as a futurist. It’s a risky position to have. But five practical points of focus will help you lead into what is next.

For years now, we have debated to whom the CIO should report. The options are few, but it doesn’t matter. The question was wrong. Fix the question, and the answer is obvious.

Data is the driver. Avoid these five pitfalls in order to stay on course: Style over substance, futile fighting, willful ignorance, chasing aberrations and lazy thinking.

In today’s changing environment, we not only must work differently, we must think differently. Design Thinking ensures that we are focused on the right problem and producing the right solution by thinking in the fields of Them, Us, and It.

Digital Transformations are not just about corporate change. Celebration at the end is appropriate: Change has been made. But celebrations along the way reinforce that people are the ones making the change. The end is a product of great minds and talents within the initiative.

Trust is triggered by four trustworthy characteristics. Not any one of these is a magic bucket that, once filled, requires the trust of another. Each one of these is a signal, for reasons you cannot predict, to another’s mind and emotion that they can grant something of their self to you.