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Industry Articles

Why Ineffective Communication Is Failing CIOs

Most CIOs assess themselves as effective communicators. The real problem is a pattern of hedging, driven by fear of judgment, that trains the C-suite to route authority elsewhere. Communication efficacy measures whether the communication produced the outcome it was intended to produce, and on that standard, most CIOs are underperforming without knowing it.
Scott Smeester
February 23, 2026
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When CIOs Outsource Authority (And Why It Backfires)

CIOs who cite analyst recommendations in board settings believe they are adding rigor. Boards hear something different: the CIO lacks conviction. This article reframes analyst dependence as a decision-rights problem and provides a framework for reclaiming authority without abandoning external inputs.
Scott Smeester
February 3, 2026
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Budget Defense For CIOs... Framing That Secures Buy-In

CIOs lose budget battles when they frame requests in technical terms that executives must translate on their own. This article presents three reframing levers, risk mitigation, competitive positioning, and operational leverage, that align IT investments with executive evaluation criteria. The discipline of framing determines approval more than the merit of the investment itself.
Scott Smeester
January 27, 2026
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Leadership Blogs

Avoiding The Savior Complex: How CIOs Help Leaders Of Business Face Reality With Three Powerful Questions

Leaders look to IT as a Savior. CIOs know better than to live in that shadow, and they ask three powerful questions to help business leaders face reality and effectively allocate technology resources.

Joe Woodruff

May 25, 2022

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When Process And Technology Are Not Enough: An Interview With CIO Of The Year Nominee Jeff Cann

An effective CIO shows us ways to invest in ourselves and dig deep the well of our identity, capacity and destiny.

Scott Smeester

May 18, 2022

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You Only Learned This If It Was Done To You: How CIOs Close The Talent Gap

Mentoring isn’t often taught in CIO leadership development. Four skills are needed: assessment, coaching, training and support.

Scott Smeester

May 11, 2022

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