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Industry Articles

Why Ineffective Communication Is Failing CIOs

Most CIOs assess themselves as effective communicators. The real problem is a pattern of hedging, driven by fear of judgment, that trains the C-suite to route authority elsewhere. Communication efficacy measures whether the communication produced the outcome it was intended to produce, and on that standard, most CIOs are underperforming without knowing it.
Scott Smeester
February 23, 2026
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When CIOs Outsource Authority (And Why It Backfires)

CIOs who cite analyst recommendations in board settings believe they are adding rigor. Boards hear something different: the CIO lacks conviction. This article reframes analyst dependence as a decision-rights problem and provides a framework for reclaiming authority without abandoning external inputs.
Scott Smeester
February 3, 2026
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Budget Defense For CIOs... Framing That Secures Buy-In

CIOs lose budget battles when they frame requests in technical terms that executives must translate on their own. This article presents three reframing levers, risk mitigation, competitive positioning, and operational leverage, that align IT investments with executive evaluation criteria. The discipline of framing determines approval more than the merit of the investment itself.
Scott Smeester
January 27, 2026
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Leadership Blogs

How C-Suite Executives Lead Digital Transformation, Part 3: Drive

Digital Transformations are not just about corporate change. Celebration at the end is appropriate: Change has been made. But celebrations along the way reinforce that people are the ones making the change. The end is a product of great minds and talents within the initiative.

Scott Smeester

December 17, 2019

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Change the Way You Change and Never Hate Change Again - Part 2

Unless you are intentionally shaping what you want, you will find yourself immersed in another culture by default. That culture never creates value. It defends turf: And it’s led by complacency and resistance.

Scott Smeester

September 16, 2019

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Change the Way You Change and Never Hate Change Again - Part 1

Your life owes its greatness to change. If you lead a thriving enterprise, your debt is no different. Change makes you what you are. Change makes possible what matters most to you.

Scott Smeester

August 29, 2019

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