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Industry Articles

Why Ineffective Communication Is Failing CIOs

Most CIOs assess themselves as effective communicators. The real problem is a pattern of hedging, driven by fear of judgment, that trains the C-suite to route authority elsewhere. Communication efficacy measures whether the communication produced the outcome it was intended to produce, and on that standard, most CIOs are underperforming without knowing it.
Scott Smeester
February 23, 2026
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When CIOs Outsource Authority (And Why It Backfires)

CIOs who cite analyst recommendations in board settings believe they are adding rigor. Boards hear something different: the CIO lacks conviction. This article reframes analyst dependence as a decision-rights problem and provides a framework for reclaiming authority without abandoning external inputs.
Scott Smeester
February 3, 2026
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Budget Defense For CIOs... Framing That Secures Buy-In

CIOs lose budget battles when they frame requests in technical terms that executives must translate on their own. This article presents three reframing levers, risk mitigation, competitive positioning, and operational leverage, that align IT investments with executive evaluation criteria. The discipline of framing determines approval more than the merit of the investment itself.
Scott Smeester
January 27, 2026
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Leadership Blogs

What Boards Don't Know Will Hurt You

We have never been in better days for the CIO to be at the table, and for the CEO to shed the burden of trying to represent the critical dynamics of technology that must influence board decisions.

Joe Woodruff

October 19, 2020

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What the CIO Needs To Know About Office Politics

Too many CIOs know how to win in the realm of technology but then lose in the arena of political leverage. I’ve learned 7 insights that help me come out on top. The first is to engage it, not avoid it. What follows are the rules of engagement.

Scott Smeester

September 2, 2020

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Essential ACTS of Effective CEOs and CIOs – Part 4

Collaboration takes shape as IT possesses a comprehensive understanding of business vision and can act as an internal consultant, driving business and IT as a learning community with mutual understanding and mutual expectations.

Scott Smeester

February 26, 2020

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