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Industry Articles

Why Ineffective Communication Is Failing CIOs

Most CIOs assess themselves as effective communicators. The real problem is a pattern of hedging, driven by fear of judgment, that trains the C-suite to route authority elsewhere. Communication efficacy measures whether the communication produced the outcome it was intended to produce, and on that standard, most CIOs are underperforming without knowing it.
Scott Smeester
February 23, 2026
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When CIOs Outsource Authority (And Why It Backfires)

CIOs who cite analyst recommendations in board settings believe they are adding rigor. Boards hear something different: the CIO lacks conviction. This article reframes analyst dependence as a decision-rights problem and provides a framework for reclaiming authority without abandoning external inputs.
Scott Smeester
February 3, 2026
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Budget Defense For CIOs... Framing That Secures Buy-In

CIOs lose budget battles when they frame requests in technical terms that executives must translate on their own. This article presents three reframing levers, risk mitigation, competitive positioning, and operational leverage, that align IT investments with executive evaluation criteria. The discipline of framing determines approval more than the merit of the investment itself.
Scott Smeester
January 27, 2026
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Leadership Blogs

How Effective CIOs Determine What The Real Problem Is

Problems surround the CIO. Solving for the wrong problem wastes time, energy and money. Five shifts help the CIO determine real problems from presenting issues.

Scott Smeester

October 28, 2021

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Reframing The CIO Role In Data Analytics

CIOs don’t need to understand the inner workings of data analytics, but they do need to see the value in it. But beyond that, it is not about the data but the decisions, which means CIOs need to approach data analytics not as a center, but as communities.

Scott Smeester

October 21, 2021

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These Three Qualities Will Solidify Your Hybrid Employee As A Rock Star

We are overthinking hybrid-work. Dial in on who you need, and how the work gets done will take care of itself. Look for three essential qualities in hybrid-work hires.

Joe Woodruff

September 28, 2021

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