The CEO needs a CIO who knows how to read context. It improves their effectiveness as a team leader, as a decision-maker, and as a communicator. To help them do so, make sure that they have a coach, a learning community and more context-conversations than content-conversations.

The CIO is here to stay. They are the bridge for customer experience, business priority and technology solution. Most of all, they teach everyone how to think differently, not just to know more.

In today’s changing environment, we not only must work differently, we must think differently. Design Thinking ensures that we are focused on the right problem and producing the right solution by thinking in the fields of Them, Us, and It.

Talent magnets look for candidates who bring potential and invest in their own development while attracting those candidates with a compelling brand, future value and an enriched experience.

Leaders understand that the most critical component of a crisis like the COVID-19 pandemic is the leader. Tough circumstances call for tough conditions but tough conditions do not diminish tougher character and commitment.

Collaboration takes shape as IT possesses a comprehensive understanding of business vision and can act as an internal consultant, driving business and IT as a learning community with mutual understanding and mutual expectations.