IT has been transforming business. Now it's time to transform itself. To do so, you have to get away from organizational thinking, and see IT as a living organism and recognize 8 areas of focus that will promote health and growth.

Many CIOs have options in place to develop people, but they still aren’t seeing the results. Even if you are making cutbacks, you can invest more into your people while saving money and increasing revenue. You just need to brush up on your farming.

We hear a lot about tactics when it comes to persuasion. Relatability and confidence are more effective; unfortunately, what they mean is often misunderstood.

Revenue generation and financial savings are not the guides to how you prioritize work. Six areas are, but they all depend on answering the same one question.

We have misused feedback, and in thinking we were being objective, we have actually been subjective. We don’t really give people a lot to work with. Constructive feedback is aware of the science behind how people learn, and the steps to take in light of that truth.

Leaders lead leaders. They can’t help it, but they can own it and be more effective in it. The first of four strategies is to serve by being clear and unapologetic about the value you bring. There are three areas in which you must do so: What can’t be contained in you, What can’t be denied from you, and What you must handle with care.