CIOs don’t need to understand the inner workings of data analytics, but they do need to see the value in it. But beyond that, it is not about the data but the decisions, which means CIOs need to approach data analytics not as a center, but as communities.

The best leaders know what their strategic needs are. They know specifically what the CEO can do for them. No CIO should be caught unaware. Knowing your needs in four areas will ensure that you are always prepared with a great response.

The CIO must drive business innovation. S(h)e will do so by listening and learning, education, modelling the way and building alliances.